Privacy Policy
This Privacy Policy explains how D’YVRAC (“we”, “us”) collects, uses and protects personal data when you visit dyvrac.com or interact with our services. We process personal data in accordance with the EU General Data Protection Regulation (GDPR).
1. Data we collect
We collect only the data necessary to operate our website and provide our services:
- Contact data — name, email address and message content, when you contact us by email.
- Business data — information you provide to us in the course of a client engagement, such as advertising account details and reporting data.
- Technical data — basic server logs (IP address, browser type, pages visited) collected automatically for security and site operation.
2. How we use data
We use personal data to respond to enquiries, deliver contracted services, maintain the security of our website, and comply with legal obligations. We do not sell personal data and we do not use it for third-party advertising.
3. Legal bases
We rely on the following legal bases under the GDPR: performance of a contract (Art. 6(1)(b)), legitimate interests in operating and securing our services (Art. 6(1)(f)), and compliance with legal obligations (Art. 6(1)(c)).
4. Third-party services and Google user data
Where our internal tools connect to third-party platforms (such as Google services) through authorised interfaces, access is used solely to perform the administrative functions authorised by the account holder. We access only the data required for those functions, we do not share such data with third parties, and we do not use it for any purpose other than providing the agreed service. Access can be revoked by the account holder at any time via the relevant platform's security settings.
5. Data retention
We retain personal data only for as long as necessary for the purposes described above, or as required by law. Enquiry correspondence is retained for up to 24 months; client engagement records are retained for the duration of the engagement plus any statutory retention periods.
6. Data sharing
We may share data with service providers who support our operations (such as hosting providers), strictly under data processing agreements, and with authorities where legally required. We do not transfer personal data outside the EEA unless adequate safeguards are in place.
7. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. You may also lodge a complaint with your local supervisory authority. To exercise your rights, contact us at the address below.
8. Cookies
This website does not use advertising or analytics cookies. Only technically necessary data is processed to serve the site.
9. Contact
For any privacy-related questions or requests, contact us at contact@dyvrac.com.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the last update shown above.